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Support - Known Issues
There are a couple limitations you may encounter and we feel it's best you know of them before you purchase our product.
Active X Control Stacking
Media is becoming more popular on websites today. Video, audio, interactive games, for the most part are embedded in your websites by using what are known as "Active-X Controls". These controls require users to install/download a plug-in if they do not already have it. Adobe Flash is an example of an Active-X Control.
The biggest issue for website owners and designers alike is the cross-browser incompatibility or differences. Some browsers, or specific versions of browsers will not let the developer "stack" Active-X Controls - others will. But there is one thing about web media you must always remember: You need to design your appearance for everyone.
SCENARIO: Your website has other flash components scattered throughout. These could be banners, buttons, menus, moving logos, etc. In some browsers, when your Live Actor walks out, he/she will walk out "behind" those components. This issue can be resolved by intuitive video placement.
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