The Company:

Oncology Systems Limited, United Kingdom

The leading independent provider of radiotherapy & oncology hardware and software in the U.K.

www.osl.uk.com

The Challenge:

• Eliminate costly quote preparation time
  
  
• Free up sales and sales support time
  
  
• Reduce costly quote and order entry errors
  
  
• Deliver consistently professional looking quotes in near real-time
  
  
• Integrate to Maximizer Enterprise CRM system
  
  
• Integrate to Back Office workflow
  
  
• Handle over 3000 quotable items from over 15 vendors
  

The Solution:

Implement iQuote to:

• Optimize quote processes
  
  
• Centralize price books, margins, customer contact from
  Maximizer Enterprise CRM, into one integrated iQuote system

Results:

Improved quote profitability:

• Ability to generate quotes real-time with customer
  
  
• More time to sell – Minimal quote preparation time
  
  
• Improved efficiencies within sales and sales support and increased customer satisfaction –with timely, easy to read quotes sent same day
  
  
• Accurate pricing on quotes and orders
  
  
• Ability to now share quote data for regenerative quotations and complete customer histrionics
  

iQuote Testomonial
August 2007

“Our investment in iQuote has already
paid for itself in productivity savings
alone, but that’s just the start of its value
to our organization. I cannot work without it!"
Dean Willems – Key Account Manager

'iQuote has definitely improved our
customer satisfaction, and it has
increased our ability to respond much
faster to customer requests for quotes."
Judith Hunt – Sales Support Manager

"It’s also helping us improve product
performance by identifying profit
opportunities and reducing quote
errors and allows us to better manage
and optimise our opportunity pipeline
within our CRM system.”
Stuart Baldwin – Director of Sales